Ms Karayianni is a former senior corporate executive, trainer, consultant and presenter with more than 25 years of practical experience in the area of soft skills, productivity, people management and customer service. She has been involved in major corporate and consulting projects of strategic nature focusing on introducing change, improving efficiency and productivity and developing customer oriented culture. Ms Karayianni has been the project leader of many complex projects demonstrating efficiently leadership and manging skills that resulted to success, improvements and enhancing organisational competencies. Ms. Karayianni has a wide experience in both the Academic and corporate world and has trained hundreds of people on soft skills, customer service and retaining, productivity improvement and efficient management for success. Ms. Karayianni is a well sought consultant, trainer, presenter and conference speaker and member of various professional bodies. Ms. Karayianni is a Law graduate of the University of Athens and an MBA holder with distinction, from Louisiana Tech University (USA). Ms Karayianni is currently the Head of Consulting and Advisory with Innovage Consulting, a boutique consulting based in Nicosia, Cyprus.